FAQs
Have Questions? We have Answer.
No. It can vary on a case-by-case basis.
No. Cancellations are discouraged. Cancellations incur a charge.
i.e: Manpower to load & unload shipment will be counted as additional charges.
Yes, you can. Terms & conditions apply.
For general shipment, the insurance coverage is provided by GoCarry. For non-general or high-value shipments, additional insurance coverage can be provided by GoCarry at an extra cost. Terms & conditions apply.
If the shipment is damaged due to poor packaging, the Shipper is liable. GoCarry will compensate for any damages caused by poor handling. Terms & conditions apply.
Corrosive chemicals, Hazardous, Explosives, Flammable and unsafe items, Narcotics, Livestock, Fuel, Gas cylinders, Currency, Stolen goods, Human trafficking, Contraband, Illegal items, Firearms, and any other items deemed not suitable for transport.
We operate 9 am-6 pm, 7 days a week.
It depends on each situation and it will be solved on a case-by-case basis. Terms & conditions apply.
Have Questions? We have Answer.
You must have a minimum of two trucks.
Yes. You need a minimum of two years working as a trucker in the logistics industry.
The truck cannot be more than 10 years, provided it is proven to have regular maintenance.
Generally, payment is processed within 30 days upon submission of the Invoice and other supporting documents as required.
No. GIT insurance is provided by GoCarry.
Yes. You need to own the truck.
No. Only Malaysian citizens are eligible.
No. Only Malaysian citizens qualify.